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MADISON COMPUTER WORKS, INC. PHASE 1 COVID-19 CHANGES


During Phase 1 of the FORWARD DANE phased reopening, we will continue to offer curbside sales and service in order to limit community spread of COVID-19 and to help protect our customers and team members. We do ask that our team members and customers observe physical distancing of six feet. If you would like our team member to wear a face covering as well, please let them know when you call in at arrival.

If you have a physical/hardware issue, this will require pre-check in. Please fill out a Service Request Form, or call us at 608.231.8000. We urge our customers with critical computer needs to set up Computer Care Plans on their computers, which allow us to provide contactless remote help for most computer issues that might arise. Please call: 608.231.8000 or email: [javascript protected email address] for more information.

We appreciate your patience in these difficult times. We wish you continued good health and hope to see you once this crisis has passed.


Service Request Form
proudly partnered with Carboniteproudly partnered with Carbonite

We've partnered with Carbonite to keep businesses running smoothly. Whether it's computer protection, server backup or both, you can easily find the solution that meets your needs.



Find a plan that's right for you



Carbonite Office

Office plans


Computers, databases, and live applications



    Carbonite Core

Unlimited Computers



250GB Storage
    Carbonite Power

Unlimited Computers
+ One Server


500GB Storage
    Carbonite Ultimate

Unlimited Computers
+ Unlimited Servers


500GB Storage
  • Cloud backup for an unlimited number of computers.
  • Hybrid local & cloud backup for servers.
  • Supports HIPAA, FERPA and GLBA compliance.





Carbonite Personal

Personal plans


Individual computers


Affordable cloud backup for families and home-based professionals looking to protect individual computers.











Carbonite Server Backup Features


Hybrid Backup

Hybrid (local & cloud) backup allows you to back up data locally, to the cloud or both. Carbonite offers granular protection of system state, databases, live applications & Hyper-V.

Hot Backup

Hot backup provides ongoing protection of data and files while they're in use. Backups occur automatically after you set policies with no disruption to normal workflow.


Image Backup & Bare Metal Restore (BMR)

Image backup protects system state, OS, applications, files and settings in one pass. Restore to new, existing or dissimilar hardware from bare metal with no OS or other software installation required.

Hyper-V Image Backup

Carbonite offers complete snapshot protection with full backup capability. Protect Hyper-V VMs at the hypervisor level, schedule full and incremental backups flexibly and frequently, and restore VM disks to any local machine.


Exchange Online Backup

Exchange backup gives admins more control in managing settings and policies, including mailbox-level backup of Exchange Online mail and calendars and cross-user data restore between local Exchange and Office 365.

Custom Backup Policies

Create custom backup policies by group, role, device, etc. and centrally manage users and backups through the Carbonite dashboard.


Scheduling & Management

Manage backup sets, bandwidth settings, retention policies, security settings and notifications, and monitor backups and storage from any connected device through the web-based portal. Perform full, incremental or differential backups for more efficient, more frequent backups and more relevant recovery points.

Security & Compliance

Carbonite Server Backup provides 128-bit encryption and Transport Layer Security (TLS) by default, with a 256-bit private key encryption option. We also support FERPA, GLBA and HIPAA compliance.

Carbonite's Dedicated Support

Call, email or chat with Carbonite's award-winning business support team 7 days a week. With free valet install, a Carbonite business team member will install and optimize Carbonite Server Backup for your business at no extra charge.

Carbonite Server Backup Datasheet