During Phase 1 of the FORWARD DANE phased reopening, we will continue to offer curbside sales and service in order to limit community spread of COVID-19 and to help protect our customers and team members. We do ask that our team members and customers observe physical distancing of six feet. If you would like our team member to wear a face covering as well, please let them know when you call in at arrival.

If you have a physical/hardware issue, this will require pre-check in. Please fill out a Service Request Form, or call us at 608.231.8000. We urge our customers with critical computer needs to set up Computer Care Plans on their computers, which allow us to provide contactless remote help for most computer issues that might arise. Please call: 608.231.8000 or email: [javascript protected email address] for more information.

We appreciate your patience in these difficult times. We wish you continued good health and hope to see you once this crisis has passed.

Service Request Form
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Madison Computer Works, Inc. respects your right to privacy and will protect it when you visit our web site. We want to protect any information you give us, just as the Privacy Act of 1974 and the Freedom of Information Act require. So here is our promise to you:
  1. We will never sell ANY information about you or about what pages you visited.
  2. When you send us e-mail, we won't intentionally share your e-mail address with anyone without your permission.
  3. We will only use your e-mail address to respond to your requests or for internal purposes.



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A MCW representitive will contact you just as soon as possible.

Computer Care Plan Features:

Remote SupportRemote

Hardware MonitoringHardware Monitoring

Malware ProtectionMalware Protection

Patch ManagementPatch Management

MCW can help you get the right solution.

Computer protection, monitoring, and remote support help are invaluable services for businesses and individuals alike. Our computer care plans are inexpensive options designed to provide reliable computer security and support that meet your critical computer care needs.

Contact us
to find the plan that best fits your needs, at an affordable cost.

Remote Support:

Remote  Support

Remote control support from a trusted and helpful professional - Prevents always requiring to schedule a visit or bring it in to our service center, reducing down time and costs.

Hardware Monitoring:

Hardware Monitoring

24/7 computer monitoring for critical hardware issues - Monitors your computer for hard drive issues, disk space usage, CPU and RAM peaking, and more.

Malware Protection:

Reliable anti-malware and browser protection provides security for your computer- A necessity for anyone accessing data, emails, or simply browsing on the internet!

Malware Protection

Patch Management:

Patch Management

Patching your operating system, Adobe, Microsoft Office, and other vital programs is very important for both security and the proper functioning of your system. These patches are pushed through and monitored with several of our Computer Care plans. Proactive patching is better than reactively dealing with problems and issues.