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MADISON COMPUTER WORKS, INC. PHASE 1 COVID-19 CHANGES


During Phase 1 of the FORWARD DANE phased reopening, we will continue to offer curbside sales and service in order to limit community spread of COVID-19 and to help protect our customers and team members. We do ask that our team members and customers observe physical distancing of six feet. If you would like our team member to wear a face covering as well, please let them know when you call in at arrival.

If you have a physical/hardware issue, this will require pre-check in. Please fill out a Service Request Form, or call us at 608.231.8000. We urge our customers with critical computer needs to set up Computer Care Plans on their computers, which allow us to provide contactless remote help for most computer issues that might arise. Please call: 608.231.8000 or email: [javascript protected email address] for more information.

We appreciate your patience in these difficult times. We wish you continued good health and hope to see you once this crisis has passed.


Service Request Form

RSVP Service & Discounts


Many nonprofit customers benefit from utilizing Madison Computer Works’ RSVP™ service program to insure continuity of business and for quickly addressing problems at the lowest possible price. RSVP™ is designed to provide enhanced services with things like: help desk support, expedited service response times, reduced rates on service labor and trip charges, loaner equipment, and more. RSVP™ is incredibly affordable and provides quick, low cost computer assistance you require… when you need it most.

Please
contact us
for a synopsis of the many benefits, reduced rates, and discounts this plan provides, or to speak with a representative about this service program.


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Privacy Policy:




Madison Computer Works, Inc. respects your right to privacy and will protect it when you visit our web site. We want to protect any information you give us, just as the Privacy Act of 1974 and the Freedom of Information Act require. So here is our promise to you:
  1. We will never sell ANY information about you or about what pages you visited.
  2. When you send us e-mail, we won't intentionally share your e-mail address with anyone without your permission.
  3. We will only use your e-mail address to respond to your requests or for internal purposes.

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